Basic

Free

Forever

  • 10 participants max
  • All standard features
  • Standard email support
  • Export to Excel & PDF
  • Forced anonymity
  • Custom branding
  • Video replies
  • Multiple moderators
  • Attribute importer
  • Expert assistance
  • Get started

Plus

$49

per group

  • Unlimited participants
  • All standard features
  • Priority email support
  • Export to Excel & PDF
  • Forced anonymity
  • Custom branding
  • Video replies
  • Multiple moderators
  • Attribute importer
  • Expert assistance
  • Get started

Pro

$99

per group

  • Unlimited participants
  • All standard features
  • Priority email support
  • Export to Excel & PDF
  • Forced anonymity
  • Custom branding
  • Video replies
  • Multiple moderators
  • Attribute importer
  • Expert assistance
  • Get started

Premium

$249

per group

  • Unlimited participants
  • All standard features
  • Priority email support
  • Export to Excel & PDF
  • Forced anonymity
  • Custom branding
  • Video replies
  • Multiple moderators
  • Attribute importer
  • Expert assistance
  • Get started

Plan on doing multiple focus groups? Get an annual subscription and save $$$ with unlimited groups per year.

View annual unlimited pricing

Frequently asked questions

Have a question you don't see answered here? Email us and we'll be in touch asap.

[email protected]

Are there any subscriptions required?

No, there are no subscriptions required. You simply pay one-time per focus group that you run, with no subscriptions or long-term obligations. However, if you plan on running a number of groups over the next year you may consider going with an annual subscription, which gets you unlimited focus groups.


How long can my group run for?

After you purchase your focus group you have 90 days to complete it before it is automatically "archived." After it is "archived" you will still be able to view the results, but will not be able to collect additional feedback or download your transcripts or video replies (if relevant). If you purchase an optional annual "unlimited" plan you can run your groups for as long as your annual plan is active. Visit our annual "unlimited" pricing page below for details:

View annual unlimited pricing


Can I start with a free group and upgrade later?

Absolutely! Start with a Basic (free) group to see if you like it and then upgrade that group to a paid group at any time in the future.


Do I need to provide a credit card for the free focus group?

No. No credit card is necessary to run Basic (free) focus groups.


Can I hire FocusGroupIt to run my focus groups?

Yes! We are experts in running online focus groups and can assist you with running your groups in at any level of service you need. Available services include:

  • Study design & planning
  • Questionnaire development
  • Focus group moderation
  • Analysis & report prep
  • Participant recruitment
  • Incentive management

Email us your project specs and we'll send you a "ballpark" estimate within 24 hours.


What if I'm not satisfied with the software?

We offer a 30-day money-back guarantee on all focus groups. If you're not satisfied within the first 30 days of paying for your group, just email us and we'll refund your payment 100%.